Our Quality Department may need a few days to review the return, even if you have received the confirmation of the arrival at our warehouse.
However, the refund will be processed as soon as possible and within the legal term of 14 calendar days from the date we receive it at our facilities. We try to provide an efficient process, although it can be more extensive in periods of high volume of work (Christmas, Carnival or Halloween).
For more information, please access “your account.”
The refund will be made via the same payment method used for the purchase.
We would like to inform you that the personal data provided in this form will be processed by Funiglobal Development S.L. (Funidelia). The main purpose of this information is to answer your requests or questions. Legitimization takes place through the consent of the data subject. We inform you that your data will not be passed on to third parties. You have the right to access, rectify and delete data, among other rights, as explained in the privacy policy available here.